International Orders
We currently ship physical products within Australia only. If you are located outside Australia and are interested in our products, please get in touch via our Contact Form and we will be happy to provide product and shipping quotes.
Payment Methods
- Credit or Debit Card (via Stripe) during checkout
We accept secure credit card payments through Stripe, a trusted payment gateway used worldwide. Stripe handles your payment securely, encrypting sensitive data and protecting your information during the checkout process. - Bank Transfer (EFT)
We’ll provide our BSB and Account Number for you to complete your transfer. Please note, your order will be processed once we have received confirmation of your payment. Security Notice: We will never change our bank details by email only. If you receive an unexpected invoice or payment instruction, please contact us directly before paying. Our bank details:- Bank: National Australia Bank
- Name: Kids n Music
- BSB: 086-288
- Account number: 791061650
- Ref: Your name and Invoice Number or Order Number
- Secure Link (via Stripe)
You can also pay us later using your credit card, contact us and we’ll send you a secure payment link.
After Your Order
Emails You Can Expect from Us
Once you’ve completed your order, you’ll receive a series of emails to keep you updated:
- Order Confirmation – Acknowledging we’ve received your order.
- Order Processing – Notifying you when we begin processing your items.
- Order Completed – Confirming your order has been completed and dispatched.
- Other Updates – If there’s a change or issue with your order, we’ll contact you directly.
Be sure to check your spam or junk folder if you don’t see our emails in your inbox.
Tax Invoices
A Tax Invoice will be generated automatically once your payment is confirmed. You can:
- Download it immediately from the confirmation page after checkout.
- Access it anytime from the My Account section on our website.
- Request a copy by contacting us via email.